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Can I or my recipient give an Authority to Leave (“ATL”) for my purchase to be left at the doorstep/security guard/ concierge etc?

21 August 2023

Yes you can. Please give your ATL under delivery remarks in the Cart page. Your recipient (if it is a gift for someone) may also give an ATL via email, text message or voice instruction. Please note that this ATL means a transfer of responsibility for the goods from us to you and your order will be considered to be successfully fulfilled once we delivered your order in accordance with the ATL.

Please note also that if the authorised personnel does not want to accept the goods on your behalf, we reserves the right to charge you a re-delivery fee of of SGD18, or request for your order to be collected at our store. If you choose to cancel your order as a result, we will charge a sum equivalent to 50% of your order value as the restocking fee.

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