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What if I or my recipient is not at home for my order?

21 August 2023

If you are unsure if anyone will be at home to receive your order, please indicate in your Delivery Remarks on the Cart page for us to call you or the recipient before we make the delivery. Otherwise, if you know that someone will be at home on a specific date and time, you can use the delivery date and time picker to choose your delivery slot. If you miss your delivery, please contact us via email at enquiry@ghh.com.sg or call us at +65-6562 0798. We will do our best to reschedule your delivery as soon as possible.

Please note that if the order is cancelled or if no one is at the delivery address to receive the order at the appointed date and time, we reserve the right to charge you an order cancellation fee or re-delivery fee of SGD15, or request for your order to be collected at our store.

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